Frequently Asked Questions
Everything you need to know about shopping with Elayers By Maya.
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size or style.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for every Elayers By Maya piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay.
How should I care for my Elayers By Maya garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each garment. Most of our pieces thrive with a gentle cold wash and air drying to preserve color and shape.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination and local customs regulations.